IIBA ǀ MSP - September Chapter Meeting - Imitating the Empathetic Arts with Robert Snyder

It’s common to hear casual references to the performing arts; e.g. “winging it” resembles Improv, “customer journey” resembles theater, and “singing from the same hymnal” resembles music. Let’s exercise these culture traits via a dance lesson and improv games, then discuss how the culture traits build a collaborative advantage for our teams. Imitating the performing arts shapes a culture of high discipline and high empathy.